Dr. Madalyn Lagos, PT, DPT, OCS

Board Certified – Orthopedic Clinical Specialist / Pelvic Health Specialist

Education:

Madalyn earned her Doctorate in Physical Therapy from Virginia Commonwealth University. She further specialized through a board-accredited residency at The Jackson Clinics, earning her Board Certification as an Orthopedic Clinical Specialist. This advanced residency equipped her with extensive knowledge and skills in treating a wide range of orthopedic conditions, with an emphasis on manual therapy and a holistic approach to patient care. Specialties: In addition to her orthopedic specialization, Madalyn is a skilled pelvic floor physical therapist. She is passionate about supporting individuals during pregnancy and postpartum, empowering them to achieve their health and wellness goals. Through training from the Herman & Wallace Institute, she effectively treats urinary, bowel, and sexual dysfunction, as well as chronic pelvic pain. Fun Facts: Beyond her professional pursuits, Madalyn enjoys leading an active lifestyle. She loves hiking with her husband, strength training at the gym, and participating in Pilates classes.

Dr. Rob Sigler, PT, DPT, OCS

Board Certified – Orthopedic Clinical Specialist / Foot, Ankle, Running Specialist

Education:

Dr. Rob Sigler earned his Doctorate in Physical Therapy from Regis University in 2011 and completed an Orthopedic Residency Program in 2012, becoming a Board-Certified Orthopedic Clinical Specialist (OCS) and Direct Access Provider. Further advancing his expertise, he completed a Foot & Ankle Fellowship in 2018-2019, giving him a comprehensive understanding of lower extremity biomechanics, running mechanics, and post-surgical rehabilitation. A dedicated educator and mentor, Rob plays an active role in TJC’s residency and fellowship programs, sharing his expertise with the next generation of physical therapists. He is also a member of the American Physical Therapy Association (APTA) and the American Orthopaedic Foot & Ankle Society (AOFAS), ensuring he stays at the forefront of advancements in orthopedic and sports rehabilitation.

 Professional Role & Specialties:

As the Running Specialist for TJC Concierge, Dr. Sigler is passionate about helping runners of all levels improve performance, prevent injuries, and recover from lower extremity conditions. His background in 3D motion capture technology for running analysis allows him to identify movement inefficiencies and tailor rehabilitation and performance programs to each runner’s unique needs. With his Foot & Ankle Fellowship training, he specializes in orthopedic foot surgeries, neural pathologies, custom orthotic prescription, and lower extremity injury prevention. He is also certified in trigger point dry needling, which he integrates into treatment plans to enhance recovery and optimize movement. Beyond his clinical work, Dr. Rob is committed to global outreach, having provided physical therapy services in Ethiopia and Kenya, and continues to support these international programs.

Fun Facts:

A lifelong athlete, Dr. Rob has competed in multiple sports—from soccer to gymnastics—throughout college. Originally from Colorado, he is a passionate Denver Broncos fan and enjoys staying active through running, hiking, and fitness.

Dr. Kat Hayes, PT, DPT, OCS

Board Certified – Orthopedic Clinical Specialist / Pediatric Specialist

Education:

Dr. Kat Hayes earned her Doctorate in Physical Therapy from Virginia Commonwealth University in 2017, where she also completed a post-baccalaureate graduate certificate in the Virginia Leadership Education Program in Neurodevelopmental Disabilities (Va-LEND). She further advanced her expertise through an Orthopedic Physical Therapy Residency with The Jackson Clinics and became a Board-Certified Orthopedic Clinical Specialist (OCS) in 2020. A Direct Access Provider and dedicated member of the American Physical Therapy Association (APTA) since 2017, she is committed to delivering expert, patient-centered care.

Professional Role & Specialties:

As an Orthopedic and Pediatric Specialist for TJC Concierge, Kat provides elite, personalized care to patients of all ages, from young athletes to adults with orthopedic conditions. She has a particular passion for pediatric rehabilitation, working with children and adolescents to address sports injuries, neurodevelopmental disorders, gait abnormalities, and musculoskeletal dysfunctions. Dr. Hayes is also specialized in 3D running analysis, using advanced movement assessment to improve performance, enhance running efficiency, reduce pain, and prevent injury. Additionally, she is highly skilled in hippotherapy, incorporating equine-assisted therapy into treatment when beneficial for her pediatric patients. One of the most unique aspects of Kat’s practice is Falcon, her fully trained facility service dog, who plays a special role in patient care. Falcon provides comfort, motivation, and engagement during therapy sessions, creating a more supportive and enjoyable rehabilitation experience for patients who are comfortable with animal-assisted therapy.

Fun Facts:

Dr. Hayes is an outdoor enthusiast and lifelong athlete who enjoys trail running, soccer, and horseback riding. Her passion for movement extends beyond her work, as she loves staying active and exploring new ways to help her patients reach their full potential.

Dr. Phil Ratliff, PT, DPT, OCS

Board Certified – Orthopedic Clinical Specialist / Vestibular Specialist

Education:

Phil earned his Doctorate in Physical Therapy from Duke University in 2012 after completing his undergraduate degree in Exercise Sports Science with a minor in Psychology at the University of Tulsa in 2009. Committed to advancing his expertise, he obtained a specialty certification in Vestibular Therapy and Rehabilitation in 2012. He is an active member of the American Physical Therapy Association (APTA), including its Orthopedic and Neurology Sections and the Vestibular/Dizziness Special Interest Group.

Professional Role & Specialties:

As a Board-Certified Orthopedic and Vestibular Specialist for TJC Concierge, Phil provides expert, one-on-one care to patients recovering from orthopedic injuries, post-surgical rehabilitation, and vestibular disorders. He has worked closely with top orthopedic surgeons, including those from the Steadman-Hawkins Clinic, treating a diverse patient population ranging from high school athletes to geriatric patients. Phil is especially passionate about vestibular rehabilitation, helping individuals suffering from vertigo, dizziness, imbalance, and other vestibular disorders regain stability and confidence. He has extensive experience treating conditions such as Benign Paroxysmal Positional Vertigo (BPPV), unilateral and bilateral vestibular loss, Meniere’s disease, and central nervous system disorders. His expertise allows him to deliver concierge-level care in the patient’s home, workplace, or preferred setting, ensuring a personalized rehabilitation experience.

Fun Facts:

A lifelong basketball enthusiast, Phil has played competitively since age 9 and has won numerous intramural championships throughout his academic career—including one on Coach K Court at Cameron Indoor Arena. A die-hard Duke Blue Devils and Tulsa Golden Hurricane fan, he can often be found shooting hoops at the local park, working out, or enjoying a great game on TV.

Dr. Leila Khatouri, PT, DPT, OCS

Board Certified – Orthopedic Clinical Specialist / Pelvic Health Specialist

Education:

Dr. Leila Khatouri earned her Doctorate in Physical Therapy from Virginia Commonwealth University in May 2016, following her Bachelor of Arts in Biology and Psychology from the University of Virginia. She has been an active member of the APTA since 2013. Dr. Khatouri completed the Orthopedic Residency Program at TJC in 2019, earning her Orthopedic Clinical Specialist (OCS) certification. She has since pursued advanced training in Pelvic Health, completing several certification courses through the Herman & Wallace Pelvic Rehab Institute. She now leads the pelvic health program for TJC based on her expertise and teaching/mentoring skills.

Professional Role & Specialties:

As a Pelvic Health and Orthopedic Specialist at TJC Concierge, Dr. Khatouri offers expert care in both musculoskeletal rehabilitation and pelvic health. She enjoys treating a wide range of orthopedic injuries and post-operative conditions in patients of all ages, ensuring they recover and regain strength to return to active lives. Her specialty in pelvic health focuses on women’s health, particularly in the areas of pregnancy, postpartum recovery, and ongoing pelvic health through the lifespan. Dr. Khatouri is passionate about helping women manage pain, incontinence, and exercise limitations, empowering them to stay active and pain-free.

 Fun Facts:

Outside of her clinical work, Dr. Khatouri is an avid volleyball player, having played on the club volleyball team at UVA and continuing to enjoy the sport in her free time. She also loves spending time with friends and family, supporting the University of Virginia basketball team, and enjoying the beach.

Dr. Emily Horst, PT, DPT, OCS

Board Certified – Orthopedic Clinical Specialist  / Rock Climbing Specialist

Education:

Dr. Emily Horst graduated with her Doctorate in Physical Therapy from Slippery Rock University in 2017, following her Bachelor of Science in Exercise Science from the same institution. Her strong foundation in exercise science complements her expertise in treating a wide range of orthopedic conditions, with a special focus on active individuals.

Professional Role & Specialties:

As a Board-Certified Orthopedic Specialist and Climbing Specialist at TJC Concierge, Dr. Horst combines her passion for sports and orthopedic rehabilitation with her expertise in rock climbing injuries. She helps athletes—especially climbers—recover from injuries and enhance their performance, drawing on her own experience in the sport to inform her treatment approach. Dr. Horst is certified in dry needling and blood flow restriction therapy, which she integrates into treatment plans to improve healing, reduce pain, and optimize recovery for her patients. She enjoys working with individuals of all ages, from young climbers to older adults, guiding them to reach their goals and perform at their highest potential, both in their sport and in daily activities.

Global Experience & Mentorship:

Dr. Horst is also dedicated to giving back to the profession, having provided physical therapy services in Peru and traveled to Kenya with The Jackson Clinics to teach and mentor physical therapy students.

Fun Facts:

Originally from Lancaster, Pennsylvania, Emily is an outdoor enthusiast who enjoys hiking, skiing, biking, and rock climbing. She has a passion for traveling, and is always seeking new experiences to enrich both her personal and professional life.

Dr. Mandy Cronin, PT, DPT, SCS, CSCS

Board Certified – Sports Clinical Specialist / ACL and Soccer Specialist

Education:

Mandy earned her Doctorate in Physical Therapy from Drexel University and completed her undergraduate degree in Kinesiology at the University of Virginia. She has been an active member of the American Physical Therapy Association (APTA) since 2017, including its Sports and Orthopedic Sections. Dedicated to advancing her expertise in athletic rehabilitation, she is also a Certified Strength and Conditioning Specialist (CSCS) through the National Strength & Conditioning Association (NSCA). She is also the inaugural graduate of TJC’s APTA Accredited Sports residency program and is now the Curriculum Coordinator and lead mentor for that program.

Professional Role & Specialties:

As the ACL and Soccer Specialist for TJC Concierge, Mandy is passionate about helping athletes—especially youth and female athletes—return to the sport they love and stay injury-free. She specializes in ACL rehabilitation, injury prevention, and soccer-specific performance training, leveraging both her clinical expertise and personal experience as a lifelong athlete. She is committed to ensuring that all athletes have science-driven return to sport criteria and has developed one of the best programs in the world to ensure that athletes, parents, coaches, and physicians have the data they need to make an informed return to play decision. Her deep understanding of biomechanics and strength training allows her to create individualized rehab and performance programs for athletes at all levels. Whether helping a soccer player recover from an ACL tear or implementing injury prevention strategies for teams, she ensures her clients receive concierge, one-on-one care in their home, gym, or on the field. Mandy also has a special interest in treating concussions and post-concussive syndrome, providing comprehensive care to support a safe return to play.

Fun Facts:

Mandy is a passionate sports fan, especially when it comes to UVA Basketball and the U.S. Women’s National Soccer Team. She enjoys playing and coaching soccer, spending time on the lake, reading, and listening to country music and podcasts.

Dr. Mike Wilkins, PT, DPT, OCS

Board Certified – Orthopedic Clinical Specialist

Education:

Dr. Mike Wilkins graduated with his Doctorate in Physical Therapy from Mary Baldwin University in May 2021 then completed an APTA Accredited Orthopedic Residency Program which culminated in achieving his OCS. He earned his Bachelor of Science in Geology with a Minor in Fitness from the University of Pittsburgh. He has been an active member of the APTA since 2017.

Professional Role & Specialties:

Dr. Wilkins is a Board-Certified Orthopedic Clinical Specialist and specializes in baseball and sports-related injuries at TJC Concierge. His approach to physical therapy focuses on treating the body as an interconnected system, emphasizing how different body parts work together to optimize performance and prevent injury. Before transitioning to physical therapy, Dr. Wilkins worked as an ACSM Certified Personal Trainer for 3 years, honing his skills in exercise prescription and fitness training. This experience allows him to bring a well-rounded approach to treatment, whether helping athletes recover from injuries or working with patients looking to improve overall function and strength. He is a skilled mentor for other physical therapists and has specialty training in Blood Flow Restriction and Custom Orthotics in addition to his deep physical therapy expertise.

Fun Facts:

Outside of work, Dr. Wilkins enjoys playing with his dog and is an avid tennis player.

Dr. AB Yadav, PT, DPT, OCS, CSCS

Board Certified – Orthopedic Clinical Specialist / Upper Extremity Specialist

Education:

Dr. Abhinav Yadav began his education at the University of Delhi and went on to earn a Master’s degree in Sports Physical Therapy from the University of Amritsar. He continued his studies in the U.S., earning his Doctorate in Physical Therapy (DPT) from Utica College in New York, his Board Certification in Orthopedics and completing an Upper Extremity Athlete Fellowship. After completion of the fellowship, AB was accepted into the American Society of Shoulder and Elbow Therapists, which is an elite group with fewer than 200 members in the world. Dedicated to his profession both in clinic and on the ¬field, AB is also a skilled mentor and educator, serving as a faculty member in the Upper Extremity Athlete Fellowship program, and both Orthopedic and Sports Residency programs at TJC.

Professional Role & Specialties:

Dr. Yadav is a dedicated Orthopedic Clinical Specialist (OCS) with a deep commitment to the field of physical therapy. He holds a Certified Strength and Conditioning Specialist (CSCS) certification, allowing him to incorporate performance optimization into his rehabilitation plans. Additionally, Dr. Yadav is certified in dry needling, Blood Flow Restriction, and Kinesiotaping, which he uses to enhance recovery and alleviate pain for his patients. In 2018, Dr. Yadav was selected for the prestigious Kevin Wilks Traveling Fellowship with the APTA Sports Section, an experience that enriched his global understanding of sports rehabilitation and further developed his clinical expertise.

Global Experience & Sports Coverage:

With a passion for sports and a commitment to physical therapy, Dr. Yadav enjoys volunteering for sports coverage, including participating in the USOC Medical Volunteer Program. His extensive sports knowledge and hands-on experience make him an ideal resource for both athletes and individuals recovering from orthopedic injuries.

Fun Facts:

When he’s not in the clinic, Dr. Yadav enjoys staying active by running 5ks and half marathons. He’s also a fan of badminton and cricket, often challenging friends to a friendly match.

Dr. Jeff Camara, PT, DPT, MBA, CMTPT/DN

Chief Operating Officer TJC Concierge

Education:

Jeff earned his Doctorate in Physical Therapy from American International College, where he also served as a Graduate Assistant in the campus intramural and recreational department. Before that, he completed his undergraduate studies at the College of Charleston, earning a Bachelor of Science in Exercise Science and Athletic Training. During this time, he worked closely with collegiate sports teams, gaining hands-on experience in rehabilitation and treatment. Committed to expanding his expertise in healthcare operations and business strategy, Jeff went on to obtain Master of Business Administration with a concentration in finance from Louisiana Tech University.

Professional Role & Specialties:

As Chief Operating Officer of TJC Concierge, an elite out-of-network physical therapy practice, Jeff plays a pivotal role in ensuring seamless, high-quality care for patients in the comfort of their homes, workplaces, and sports fields. He is instrumental in developing innovative service models, optimizing patient experience, and leading a team of expert providers who specialize in one-on-one, concierge-level care. Clinically, Jeff brings extensive expertise in orthopedic and sports rehabilitation, with specialties that include blood flow restriction therapy, post-operative care, vestibular and vertigo treatment. He is also fully certified in dry needling through Myopain Seminars. As a leader within TJC Concierge, he serves as a key mentor for physical therapy students and new hires, helping to uphold the company's high standards of clinical excellence.

Fun Facts:

A lifelong athlete and competitor, Jeff is an avid golfer and multi-sport intramural champion.

Dr. Chelsea McNally, PT, DPT

Board Certified – TMJ Specialist

Education:

Dr. Chelsea McNally graduated from Duke University with her Doctorate in Physical Therapy in May 2016, after completing her Bachelor of Science in Exercise, Sport, and Health Education with a focus on sports medicine at Radford University. She has been an active member of the APTA since 2013 and is a certified clinical instructor.

Professional Role & Specialties:

Dr. McNally is TJC Concierge's TMJ Specialist with a passion for treating neck and temporomandibular joint dysfunction (TMJD). She takes a holistic approach to treatment, believing in tailoring care to each individual to meet their specific rehabilitation goals. She also specializes in treating headaches, often related to TMJ dysfunction, and has developed an expertise in working with patients who experience chronic or acute headache pain. In addition to her TMJ and headache work, Dr. McNally has a strong background in treating a wide range of orthopedic conditions, particularly those involving the neck, jaw, and upper extremities. As a faculty member and mentor in TJC's orthopedic and sports residency programs, she is deeply committed to advancing the profession and mentoring the next generation of physical therapists. Dr. McNally is also known for her work with gamers, helping them address issues such as posture, neck pain, and repetitive strain injuries, allowing them to continue doing what they love without discomfort.

Fun Facts:

Outside of work, Dr. McNally is a huge fan of Duke and Virginia Tech, having grown up in Blacksburg, VA. She enjoys hiking and spending time with her family.

Dr. Jane Summers, PT, DPT, OCS

Board Certified – Orthopedic Clinical Specialist / Vestibular Specialist

Education:

Dr. Jane Summers earned her Doctorate in Physical Therapy from Lynchburg College in 2014 after completing her Bachelor of Science in Kinesiology with a minor in Psychology at Liberty University. She further advanced her clinical expertise through The Jackson Clinics Orthopedic Residency Program, becoming a Board-Certified Orthopedic Clinical Specialist (OCS). As an APTA-certified clinical instructor, she is passionate about mentoring and plays an active role in TJC’s orthopedic and sports residency programs, helping develop the next generation of physical therapists.

Professional Role & Specialties:

As a Board-Certified Orthopedic Specialist and Vestibular Specialist at TJC Concierge, Dr. Summers provides expert, one-on-one care to patients recovering from orthopedic injuries, post-surgical conditions, and vestibular dysfunctions. She specializes in balance disorders, dizziness, and neurological rehabilitation, helping patients restore function and confidence in their movement. With advanced training in manual therapy and dry needling, Dr. Summers integrates hands-on techniques and targeted interventions to reduce pain, improve mobility, and optimize movement patterns. She combines these treatments with individualized strength training and movement retraining to help her patients achieve long-term results.

Mentorship & Teaching:

Beyond patient care, Dr. Summers is a dedicated mentor in TJC’s orthopedic and sports residency programs, guiding residents and students through advanced clinical training and professional development.

Fun Facts:

Dr. Summers has an adventurous spirit—she loves reading, traveling, and staying active. She’s always up for trying new experiences in the name of fun, connection, and personal growth.

Dr. Ben Keeton, PT, DPT, MBA, OCS

Chief Executive Officer TJC Concierge

Education:

Ben earned his Doctorate in Physical Therapy from the University of Delaware, where he worked as a Graduate Assistant in the research department, contributed to a publication for APTA’s Physical Therapy Journal, and graduated first in his class. He completed his undergraduate studies at the College of William & Mary, majoring in Kinesiology on a pre-med track while playing Division I varsity baseball for four years and graduating Phi Beta Kappa. Ben is a Board-Certified Orthopedic Clinical Specialist, a Board-Certified Direct Access Provider, and an MBA graduate of The George Washington University. He is also a certified clinical instructor through the American Physical Therapy Association.

Professional Role & Specialties:

As Chief Executive Officer of TJC Concierge, an elite out-of-network physical therapy practice, Ben leads the company’s mission to provide top-tier, personalized care wherever patients need it—whether at home, work, or on the field. He is responsible for strategic growth, clinical innovation, and maintaining the exceptional quality of service that defines TJC Concierge. Under his leadership, the company continues to attract expert providers dedicated to delivering high-level, one-on-one patient care. Clinically, Ben specializes in the rehabilitation of orthopedic conditions, with extensive experience treating athletic injuries, post-operative cases, chronic pain, and exercise prescription. A passionate educator, he has played a key role in professional development, mentoring new graduates, orthopedic residents, sports residents, and clinic directors, as well as teaching advanced clinical courses. His dedication to the profession extends to his involvement in the APTA and global initiatives for advancing physical therapy worldwide.

Fun Facts:

A lifelong athlete and competitor, Ben is a Wiffle Ball Champion and an avid fisherman who spends as much time on the water as possible. He loves to travel and has worked with the Jackson Foundation to teach physical therapy in Ethiopia and Kenya as part of the ongoing Africa Programs.